Reel Diving sales staff check the webshop orders daily and process dealer orders.

Accepted orders are then sent for packing. Once this is completed the shipping will be automatically booked and the invoices will be issued. A shipping icon will then appear next to your order, you can use this link to follow your package.  

Any incorrect products sent by Reel will be corrected. All associated cost will be covered by Reel Diving. Before you return any goods to Reel Diving you must contact sales representative. 

Updated Delivery Terms (Effective from January 1, 2024)

Currently the pricing is based on intervals of 15 kgs:

Please note that our standard delivery pricing does not cover heavy items, including lead ballast and cylinders. These items will always be dispatched as separate packages due to specific handling requirements. 

The pricing for these packages is calculated on a per kilogram basis, as detailed above. Additionally, for any heavy delivery that includes cylinders/lead ballast and exceeds a weight of 150kg, we will provide a custom quote for the delivery fee.